About
Highly motivated professional with a B.Sc. in Integrated Science, leveraging diverse experience in agency banking and educational leadership. Proven ability to enhance operational efficiency, streamline processes, and drive impactful outcomes in dynamic environments. Adept at cultivating strong communication channels, managing responsibilities autonomously, and fostering collaborative team environments to achieve organizational goals and facilitate growth.
AKOR MSUGH
Versatile Business & Education Professional
Km4 Naka Rd Beside RCM primary school Tionsha, Makurdi., 67001, Makurdi, Nigeria.Work
Paycom Limited (Opay)
|Agency Banking
Makurdi, Benue State, Nigeria
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Summary
Led daily agency banking operations for Paycom Limited (Opay), managing diverse financial transactions and ensuring high-quality customer service.
Highlights
Managed a comprehensive portfolio of financial transactions, including deposits, withdrawals, and transfers, ensuring accuracy and compliance with regulatory standards.
Provided exceptional customer service, effectively resolving inquiries and facilitating seamless banking experiences for a diverse client base, enhancing satisfaction and retention.
Operated and maintained point-of-sale (POS) terminals and other banking equipment, ensuring continuous service availability and minimizing operational disruptions.
Collaborated with the central team to implement new banking products and services, effectively communicating features and benefits to customers.
Maintained meticulous records of all transactions and daily activities, ensuring data integrity and facilitating efficient reporting and reconciliation processes.
City College Akpehe, Makurdi
|Class Teacher
Makurdi, Benue State, Nigeria
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Summary
Instructed students and managed classroom dynamics at City College Akpehe, focusing on subject matter delivery and student development.
Highlights
Designed and delivered curriculum content across multiple subjects, adapting teaching methods to cater to diverse learning styles and improving student comprehension.
Implemented effective classroom management strategies, promoting discipline and respect while ensuring a conducive atmosphere for learning.
Monitored and evaluated student academic progress, providing personalized support and interventions to enhance educational outcomes.
Participated in school-wide initiatives and professional development programs to continuously improve teaching practices and contribute to the school community.
Padopas Harmony Secondary School Makurdi
|Class Teacher
Makurdi, Benue State, Nigeria
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Summary
Delivered engaging educational instruction and managed classroom environments at Padopas Harmony Secondary School, fostering student development.
Highlights
Developed and implemented comprehensive lesson plans for various subjects, resulting in improved student engagement and academic performance.
Managed classroom activities and student behavior, fostering a positive and productive learning environment.
Assessed student progress through regular evaluations and provided constructive feedback, guiding students toward achieving learning objectives.
Collaborated with colleagues and parents to support student development and address individual learning needs effectively.
Education
Joseph Sarwna Tarka University Makurdi
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B.S.C ed
Integrated Science
Barakur's Peoples Comprehensive College Nyiev-tiev
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Senior Secondary School Certificate
Secondary Education
N.K.S.T Primary School Asukunya
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First School Leaving Certificate
Primary Education
Languages
English
Tiv, English language
Proficient
Skills
Business Operations Management
Operational Efficiency, Process Improvement, Financial Transactions, Record Keeping, Compliance.
Customer Service
Client Satisfaction, Inquiry Resolution, Service Delivery.
Education & Instruction
Lesson Planning, Curriculum Development, Classroom Management, Student Assessment, Student Development.
Communication
Written Communication, Verbal Communication, Stakeholder Engagement, Feedback Provision.
Leadership & Teamwork
Autonomous Work, Collaboration, Goal Orientation, Self-Motivation.
Technical Proficiency
POS Terminal Operation, Data Management.
Integrated Science
Scientific Principles, Teaching Science.